Docs

Everything needed to install, verify and get help. Docs-first support: most answers live on this page before they are ever emailed.

Path 1 — Cowork (convenience)

  1. Download the pack zip from your delivery email and unzip it.
  2. In Claude's Cowork, attach the pack folder to your workspace.
  3. Ask questions; answers cite the pack's stable citation keys.
Honest note: on this path, your prompts and the attached pack files are processed in Anthropic's cloud. The pack content is our product — fine to send; your own confidential material may not be. If nothing may leave your network, use Path 2.

Path 2 — Claude Code (zero runtime, zero egress of your data)

  1. Unzip the pack inside your project workspace.
  2. Point Claude Code at the pack directory (it reads the Markdown and SQLite index directly from disk).
  3. Work as usual — retrieval happens locally against the files.

Path 3 — any agent stack

Packs are tool-agnostic: plain Markdown with stable citation keys, plus a SQLite index with the same structure every pack shares. Works with Claude out of the box; LangChain, LlamaIndex, your in-house RAG — anything that reads files — consumes the same artifact. Schema documentation ships inside each pack.

Verify your download

  1. Compare the zip's SHA-256 with the checksum published on the pack page.
  2. Run verify.py from inside the zip for a full offline re-verification (per-file hashes, unit counts).
  3. Run the ACCEPTANCE self-test to confirm the corpus answers its own control questions.

Editions are immutable. If a checksum ever mismatches, stop and contact us — we never silently re-upload an artifact.

Support

Docs-first, email-only. Order of escalation: the pack's README → this page → the ACCEPTANCE self-test → email. Solo and Team: 5-day response SLA. Firm and Group: named contact, 2-day SLA.

Support email: contact@citenda-placeholder.example

Lost your download links?

Links expire minutes after they are minted — that is deliberate. A self-service resend form (keyed on your purchase email) ships with the delivery worker.

SLOT (M4 / BP-22): the resend-links form goes here once the worker is deployed. Until then, email us from your purchase address.
SLOT (BP-22 deliverable): founder's edition-day runbook page — linked from here, internal.