Invoicing, VAT & payment
We sell B2B, from France, through Stripe. This page is written for the person who has to book the invoice.
The invoice
Every order produces a compliant French facture issued through Stripe Invoicing. It carries our SIREN and VAT number, your company name and VAT number, the licence term dates, and amounts as HT / TVA / TTC.
VAT, by buyer location
| France | Invoice with 20% French TVA. A VAT ID is not required at checkout. |
|---|---|
| EU outside France | B2B reverse charge: you must enter a valid, VIES-registered VAT ID at checkout. The invoice shows 0% VAT with the reverse-charge mention (Art. 196, VAT Directive 2006/112/EC) and you self-account locally. |
| Outside the EU | No EU VAT is charged. Any local import or use taxes are your affair. |
This is deliberate — we sell to businesses only. If your VAT ID is rejected but you believe it is valid, or your entity genuinely has none, email us and we will handle the order manually: contact@citenda-placeholder.example
Purchase orders & bank transfer
Orders at €2,500 and above (Firm and Group bands) can skip the card entirely: ask for a quote and we issue a pro-forma invoice payable by SEPA transfer, net 30. A PO number field is available at checkout and on request for manual orders.
Discounts & options (mechanics)
- Multi-pack: −25% on the second pack, −35% from the third, applied at checkout.
- Advisory rider: +50% on the pack subscription, invoiced together.
- Snapshot: one-time purchase at 1.8× the annual price — fixed as-of date, no updates, no support.
- Engagement credit: 100% of pack spend in the last 12 months credits into a Your-Documents engagement (documented on the engagement invoice).
Subscriptions
Annual, renewed via Stripe. Invoices, payment method and cancellation are self-service through the Stripe-hosted portal link on every invoice email. Cancelling stops future renewals; the licence and support run to the end of the paid term.